Privacy Policy

Welcome to Bright Ray! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, services, and other resources. By accessing or using our website (https://bright-ray.in/) and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information from you in the following ways:

  • Personal Information: Includes name, email address, phone number, and other identifiable information you voluntarily provide when you contact us, request a quote, or subscribe to our services.
  • Usage Data: Information about your interactions with our website, such as IP address, browser type, device information, and pages visited, which helps us understand user behavior and improve our website experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To process your requests, communicate with you about our services, and fulfill any transactions.
  • Customer Support: To respond to your inquiries, troubleshoot issues, and provide customer care.
  • Marketing and Communications: To send you updates, promotions, or information about our services, with your consent where required by law.
  • Improvement of Services: To analyze data, improve our website functionality, and develop new services.

3. How We Share Your Information

We do not sell or share your personal information with third parties for their marketing purposes. We may share information in the following cases:

  • With Service Providers: Third-party vendors assisting with operations, such as payment processors, data analysis, and customer support, are required to maintain confidentiality and protect your information.
  • Legal Compliance: If required by law, we may disclose information in response to legal processes, government requests, or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, and you will be notified of any such change.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your interactions with our website. This helps us understand how our website is used and allows us to offer you a personalized experience. You may modify your browser settings to decline cookies if preferred, though some parts of our site may not function correctly without them.

5. Data Security

We take your security seriously and employ measures to protect your information. However, please note that no online data transmission or storage system is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

  • Access and Correction: You may request access to your data and correct any inaccuracies.
  • Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe link in emails or by contacting us directly.
  • Data Deletion: You may request the deletion of your personal data, subject to legal requirements.

7. Third-Party Links

Our website may contain links to external sites that are not operated by us. We have no control over these sites and are not responsible for their privacy practices. We recommend reviewing their privacy policies when you visit such websites.

8. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this page regularly for the latest information on our privacy practices. Changes are effective once posted on this page.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Thank you for trusting Bright Ray with your information. We are committed to keeping your data safe and secure as we work together to achieve your logistics goals.